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What Questions Should I Ask Before Hiring a Process Server

Accurate Serve, a trusted process service agency in Charlotte, North Carolina, understands the importance of hiring a reliable and efficient process server. Serving all of Mecklenburg County and surrounding areas, we are dedicated to providing our clients with the best service of process possible. In this blog post, we’ll share some crucial questions you should ask before hiring a process server to ensure a successful and legal service of process.

How Much Experience Do You Have?

Experience is essential when it comes to process serving. An experienced process server will have a better understanding of the legal requirements in NC and how to efficiently serve documents. Ask about the number of years they have been in the industry and the types of cases they have handled. Request a list of references, prioritizing past clients, and be sure to contact each reference to verify its legitimacy. 

What Are Your Service Statistics?

The success rate of a process server is an essential indicator of their effectiveness. You’ll want to hire someone with a high job success rate to ensure your documents are served promptly and accurately. A process server who is confident in their abilities will know and not hesitate to share their job success rate.

How Do You Handle Difficult Jobs?

Sometimes, serving documents can be challenging, especially if the recipient is evasive or uncooperative. Inquire about the process server’s strategy for handling difficult jobs and any additional measures they take to ensure the service of process is successful. If in-person service is not possible, what do they do to ensure alternative service?

Do You Provide Updates?

Communication is crucial throughout the service of process experience. A professional process server should keep their client informed of the progress and any difficulties they encounter. Find out how often they will update you and the preferred method of communication (phone, email, or text). When you choose Accurate Serve of Charlotte for your process service needs, you’ll automatically get access to our online case status tracker, available 24/7 right from our homepage.

What Are Your Fees?

Understanding the fee structure is essential when hiring a process server. Some process servers charge a flat rate, while others bill by the hour. It’s important to know what’s included in the fees (e.g., mileage, attempts, and affidavits) and if there are any additional costs you should be aware of. When you send your process service request to Accurate Serve of Charlotte, we will provide you with an invoice for prepayment detailing the exact costs and terms for the service. Established clients are allowed to pay bi-weekly.

The Best Process Servers in Mecklenburg County

Hiring the right process server can make a difference in the success of your legal proceedings. By asking these essential questions, you can ensure that you’re choosing a professional, experienced, and reliable process server, like those here at Accurate Serve of Charlotte. With our team serving Mecklenburg County and surrounding areas, including South Carolina, you can trust that your documents will be served promptly and accurately. Call us today at 704-858-2952 to learn more about our services and how we can assist you with your auxiliary legal needs, including service of process, document retrievals, skip traces, diligent searches, and more.